McAfee is one of the best internet security suites available. It offers top-quality antivirus, as well as many features like a password manager, VPN and file shredder for a very low cost. It also covers a huge number of devices in a single subscription.
McAfee is a reliable performer but it can slow down your PC at times. In tests by AV Comparatives, a scan of 366,872 of our test computer’s files took an hour, and required 3.20 percent of the processor’s memory. This was in the middle. A quick scan only took eight minutes to identify areas where viruses are more likely to be found like system files and registry entries.
The tech support provided by the company is excellent. It provides a community forum, as well as 24/7 telephone and chat support, as along with a vast knowledge base. It also offers a virtual helpline and a tool that assesses the vulnerability of your device. The only downside is that to get in touch with an agent for customer service, you need to fill out an extensive form that includes your personal details, including your first and last name along with your phone number, email address, and verification of both, and also describe the problem.
One of the issues with McAfee is that it siloes its various features into separate applications. For instance, the Windows version of McAfee Total Security has an in-app help page; however the Mac application just redirects you to the website, and isn’t able to seek answers. This makes the process of navigating parental controls and identity theft protections much more difficult than total package competitors.